Need help?

Need help?

This page shows you how to use this website, step by step. Take your time.

Easy readThis page helps you use the website. You can always just email or message us instead.

Report a spot

Seen a place with lots of litter? Tell us like this:

  1. Go to the Report a spot form on the home page.
  2. Tap the map where the litter is. A pin appears.
    No map? Just type the place in the Location, landmark or address box, like "Irvine Beach park".
  3. If you like, pick the Type of spot, like Beach or Park.
  4. If you like, add a photo and a few words.
  5. Press Send report. That's it! We check it, then it shows on the map.

Use the site without the map

Change text size and colours

  1. Press the Accessibility button at the top of the page.
  2. Pick a text size, like Large.
  3. Pick colours: Dark, Light or High contrast.
  4. There are more options too: easier fonts, spacing, a reading guide, bigger buttons and read aloud.
  5. Press Close settings. Your choices are saved for next time.

You can also zoom: hold Ctrl (or Cmd on a Mac) and press +. On a phone, pinch with two fingers.

Put the site on your phone

This puts an Ayrshire Cleans icon on your home screen, like an app.

iPhone (Safari)

  1. Open ayrshirecleans.co.uk in Safari.
  2. Tap the Share button (a square with an arrow).
  3. Tap Add to Home Screen, then Add.

Android (Chrome)

  1. Open ayrshirecleans.co.uk in Chrome.
  2. Tap the three dots at the top right.
  3. Tap Add to Home screen or Install app.

Deaf, hard of hearing and BSL

Getting to a clean-up

When a group clean-up is planned, we'll say what we know about getting there: if it's step-free, if there are toilets nearby, and if there's seating. If something isn't listed, we haven't checked it yet. Just ask.

Ask a person

Questions

Do I need an account?

No. Anyone can look at the map and report a spot.

Does it cost anything?

No. The website is free to use.

Will my email be shown on the site?

No. If you leave your email in a report, only Cieran sees it. It is never shown on the map.

I'm not sure exactly where the litter is. Can I still report it?

Yes. Type the nearest place you know, like a street, beach or park. That helps.

Why can't I see my report on the map?

Reports are checked first. That can take a few days.

I pressed something by mistake. How do I undo it?

In Accessibility settings, press Reset to default. To leave a page, press your browser's back button.